Supported syncing
For more information about sync modes, refer to the sync modes docs.
Connect to Rockerbox
Go to the Destinations overview page and click the Add destination button. Select Rockerbox and click Continue. You can then authenticate Hightouch to Rockerbox.
Enter the following required fields into Hightouch:
- Username: Enter your Rockerbox batch file delivery username.
- Password: Enter the password for the username above.
Sync configuration
Once you’ve set up your Rockerbox destination and have a model to pull data from, you can set up your sync configuration to begin syncing data. Go to the Syncs overview page and click the Add sync button to begin. Then, select the relevant model and the Rockerbox destination you want to sync to.
Syncing batch file delivery
Upload batch files to Rockerbox via SFTP.
Field mapping
Hightouch lets you sync batch file delivery fields via field mapping.
You can map data from any of your model columns to the default batch file delivery fields.
Ensure your model columns data types match the data types of the fields you want to sync to.
Tips and troubleshooting
To see the exact API requests and responses from each sync run, use the live debugger. To get notified by Slack, PagerDuty, SMS, or email when a sync fails, set up sync alerts. If you run into an issue this page doesn’t cover, .Last modified on July 31, 2023
