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Supported syncing

For more information about sync modes, refer to the sync modes docs.

Connect to LINE Ads

Go to the Destinations overview page and click the Add destination button. Select LINE Ads and click Continue. You can then authenticate Hightouch to LINE Ads. Enter the following required fields into Hightouch:
  • Ad Account ID: Enter your ad account ID.
  • API access key: Enter a valid API access key.
  • API secret key: Enter a valid API secret key.
For more information about LINE’s Ads Management API and requesting credentials, go to LINE’s authentication docs.

Sync configuration

Once you’ve set up your LINE Ads destination and have a model to pull data from, you can set up your sync configuration to begin syncing data. Go to the Syncs overview page and click the Add sync button to begin. Then, select the relevant model and the LINE Ads destination you want to sync to.

Syncing segments

Sync data from any source to LINE Ads custom audiences.

Record matching

To match rows from your model to segment in LINE Ads, you need to select a model column and corresponding LINE Ads field. You can match on any of the following LINE Ads fields:
  • Email
  • Phone number
  • IFA
If you are syncing to an existing segment, only the ID type for that segment is available.

Tips and troubleshooting

To see the exact API requests and responses from each sync run, use the live debugger. To get notified by Slack, PagerDuty, SMS, or email when a sync fails, set up sync alerts. If you run into an issue this page doesn’t cover, .
Last modified on May 20, 2026