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NewContext Hub
Context Hub now connects to Google Drive, so agents can read the docs and sheets your team already keeps there. Hightouch keeps the synced files up to date, so you don’t need to upload them again each time they change.
NewDestinations
New MNTN destination for syncing audience segments and conversion events to MNTN, the connected TV (CTV) advertising platform. Use segments to target people in MNTN campaigns or to exclude them, such as current subscribers and recent purchasers.
NewDestinations
Emarsys destinations now support OpenID Connect authentication with a client ID and client secret, in addition to WSSE. Emarsys stops supporting WSSE on February 1, 2027, so switch existing destinations to OpenID Connect on the destination’s Configuration tab before then. Your existing syncs keep working without other changes.
NewEvents
Braze plugins are now available for the Hightouch browser, iOS, and Android SDKs. They pass the user updates, events, and purchases you track with Hightouch on to Braze, so you can use Braze in-app messages and Content Cards without adding separate Braze tracking.
ImprovementSources
Warehouse Export speeds up large syncs by having your warehouse write results straight to cloud storage. When a setup problem, such as missing bucket permissions, turns it off, Hightouch now shows that it’s off and why, and you can re-enable it for a single sync or for all of a source’s syncs.
NewSources
Snowflake sources can use a named external stage for Warehouse Export, so Snowflake writes to your storage bucket with its own access instead of temporary credentials from Hightouch. Use it if your Snowflake account blocks writes that use temporary credentials.
ImprovementContext Hub
The Connections page shows the status, run history, and any errors or warnings for each Fivetran connection that brings data to your agents. You can also test connections and run syncs on demand.Fivetran connection details with run history and Test connection and Sync now buttons
NewAI Decisioning
When AI Decisioning schedules messages for the best time of day, you can choose the exact send time within each three-hour window. For example, send early-morning messages at 7 AM instead of 6 AM while morning messages still go out at 9 AM. Send times follow each user’s time zone and apply to new recommendations.Send at times set for each three-hour scheduling window
NewEvents
New Amazon SQS event source for collecting events directly from SQS queues.
NewEvents
New Amazon Kinesis event source for collecting events directly from Kinesis streams.
ImprovementDestinations
When you sync users to Iterable in Update mode, you can now skip records for users who don’t exist in Iterable instead of rejecting them. Skipped records don’t count as rejections, so rejected-row alerts reflect only real errors.
ImprovementAgents
Agent responses now include citations for the definitions and assumptions behind each part of an answer. A citation appears at the end of each paragraph or list item it supports, and the full list still appears at the end of the response.Definitions an agent used, shown from the label at the end of a paragraph
NewContext Hub
Automatically sync images and creative files from your digital asset manager (DAM), the tool where your team stores brand assets, into your asset library. Run the sync on a schedule, or start it whenever you need fresh assets.
NewDestinations
The OpenAI destination now supports syncing custom audiences, in addition to conversion events. You can match users on email, phone number, or Google advertising ID.
NewCustomer Studio
Event-based journeys now let you select subsets on the Start tile. Select a subset in each required category before you select Update. Your selections determine who can enter the journey and who can receive messages sent from it.
ImprovementDestinations
When you trigger Braze campaigns or Canvases, you can now identify recipients by email address or user alias, not just external user ID. This lets you reach prospects and unregistered users who don’t have an external ID in Braze yet.
ImprovementDestinations
Adobe Campaign Classic recipients and custom resources syncs now support All mode, which adds every row as a new record on each run and leaves earlier records unchanged. Use it to trigger a recurring campaign for everyone in an audience again, or to keep past records as a history.
ImprovementContext Hub
When an agent makes an assumption in chat, such as how your business defines an active customer, it’s saved to the Definitions tab. Review, edit, and approve it there, and agents use the same definition in future chats. The Session Context panel shows everything an agent used in a chat, including definitions, audiences, and files.Definitions tab with assumed and verified definitionsSession Context panel listing the data, context, and definitions used in a chat
NewAI Decisioning
The Health tab for an AI Decisioning agent shows whether the syncs that deliver its messages are working. A Syncs card lists the last 12 hours of runs for each channel, and failed runs show the error with a link to investigate.Syncs card on an AI Decisioning agent's Health tab with the last 12 hours of runs per channel
NewCustomer Studio
Realtime audiences and realtime traits can filter on arrays of objects in event payloads, like the products in an order. Choose any item or all items, and every item condition is checked against the same item, so brand = Acme and price > 100 only match a single product that meets both.Realtime event condition matching any item in an array of products
ImprovementDestinations
Amazon Ads first-party audience syncs now use Ads Data Manager, which replaces Amazon’s older AMC audiences. Hightouch creates the audience and shares it with Amazon DSP, so you no longer set it up in AMC first. New syncs need your manager account ID in the destination settings, and existing syncs keep working as they are.
NewAI Decisioning
Consent settings link a feature matrix to consent records. When a user revokes consent, you can remove features that depend on that consent from warehouse data and stored historical interactions, or report the revoked consent without removing the data. Not yet available for Redshift or Databricks.Consent settings with a revocations model and purge options
NewAgents
Agents can create and edit journeys from a plain-language description, and help design, debug, and fix existing ones. Agents can’t edit a live journey or start and stop one, and destination tiles are still configured on the journey canvas.Creating a journey from a plain-language request in agent chat
NewAd Studio
Templates reuse a layout across many ads so they follow your brand’s look and feel, making it faster to create variants for different audiences and channels.Editing an ad template's layers and slots
ImprovementCustomer Studio
The agent and Insights now open in a sidebar that stays available as you work on an audience. On smaller screens, the sidebar appears as an overlay. It also suggests prompts to help you get started and makes it easier to return to previous chats.Agent sidebar on an audience page with suggested prompts
NewAgents
Speak to an agent instead of typing your message. Useful for describing an analysis you want or an audience you’re building, where saying it out loud is faster than writing it out.Microphone control in the agent chat box
ImprovementCustomer Studio
Audience size limits accept a percentage of members, not just a fixed number. The limit applies after your filters, so a top-25% limit sorted by purchase total scopes to the audience you built rather than to every user in the parent model.Limiting an audience to the top 25% of members by purchase total
ImprovementDestinations
Iterable trigger syncs support Insert, Update, and Upsert modes across trigger email, push, in-app, SMS, and journey. A row previously fired only when it first appeared in the model, so Update and Upsert let you re-trigger a campaign when a contact’s data changes.
NewDestinations
The SMTP Email destination can attach query results as a JSON file, in addition to CSV.
NewCustomer Studio
Audience membership traits list every audience a user currently belongs to as a column on the parent model. Sync that list to a destination alongside a user’s other traits, or filter on its length to find users who belong to fewer than five campaigns.
ImprovementDestinations
Object ID lookups on the Salesforce and Salesforce Sandbox destinations accept additional match conditions. Alongside the existing field-equals-column match, add fixed-value conditions so the lookup resolves only against records that qualify, such as active users or a single record type.
NewEvents
The Events CLI generates typed SDK wrappers from event contracts so you can catch schema mismatches in your editor.
ImprovementAgents
Rename a chat in the agent sidebar by double-clicking its name, typing, and pressing Enter. The sidebar is also fully keyboard-navigable, and switching between chats is faster.
ImprovementGeneral
Configuration forms for syncs, sync templates, destinations, sources, and event syncs respond faster to typing and toggles. Large field mappings that used to lag behind keystrokes now keep up.
NewAd Studio
Move ads through review and approval inside Ad Studio. A status view groups ads on a kanban board, status updates are available from the gallery view or the ad itself, and the ad’s activity sidebar shows the full status and comment history.
NewAd Studio
Comment on an ad in the visual editor to gather feedback before you launch. Pin a note to a spot on a static ad or a moment in a video, mention teammates to notify them by email, and track unread threads from the notifications bell above the Ads page.Leaving a comment on an ad with the comments rail open
NewContext Hub
Sync Snowflake semantic views or Databricks Unity Catalog metric views into Context Hub as an external context source. Agents read your governed definitions for terms like LTV, net revenue, and active customer, then use them to interpret questions and write queries.
NewDestinations
New FreeWheel Data Suite destination — create FreeWheel segments and keep their membership current for targeting across CTV inventory. Hightouch computes which users entered or left the audience between runs and delivers those changes as incremental additions and removals.
NewDestinations
New Purchasely destination — sync audience membership into Purchasely custom audiences to personalize in-app paywalls. Members are added and removed as your audience changes, matched by your own user ID or the Purchasely anonymous ID.
NewWorkspace Management
A Manage traits grant lets you give marketers access to create and edit traits and trait templates without granting full schema configuration access. Scope the grant globally or to specific parent models.
NewDestinations
Adobe Campaign Classic recipient syncs support Campaign v8 staging tables as an opt-in write method, using Adobe’s Ingest APIs for high-volume writes on v8’s cloud architecture. Existing syncs keep writing directly to the Campaign database.
NewAgents
Pin chats on the agent chat page to keep important conversations accessible as new ones come in. Pinned state is stored locally in the browser.
NewAgents
Agents can read and analyze journey definitions, runs, and logs — ask an agent for help understanding a complex journey, debugging a run issue, or analyzing journey performance.
NewCustomer Studio
Journey time delay tiles support a Next matching time mode. Release members at a specific time of day (for example, 9 AM ET), optionally after a fixed number of days, and optionally only on selected weekdays.
NewAgents
Suggested reports appear on the Reports page as pre-generated options tailored to the workspace’s context and data. Pick one and customize it through follow-up questions, or write a custom report from scratch.
ImprovementIdentity Resolution
Probabilistic IDR (pIDR) graphs support incremental configuration changes: adding a pIDR identifier, removing one, turning pIDR on for a previously deterministic-only graph, or enabling a second (Strict or Loose) confidence threshold. Each change applies on the next run without a full rerun, and existing ht_id values are preserved.
NewDestinations
MoEngage segment syncs support MoEngage’s new partner cohort API — route audiences to a specific MoEngage Team, and write user attributes in the same call as cohort membership so a single sync replaces separate Users and Segments syncs. Existing syncs continue on the legacy API.
NewCustomer Studio
Realtime traits support sliding time windows up to 24 hours on Count, Sum, List, and First/Last trait types. Realtime trait values were previously lifetime-only; you can now scope them to a trailing window like pages viewed in the last 10 minutes or cart adds in the last 24 hours.
ImprovementDestinations
Sinch MessageMedia contact syncs support a subscription-state column, so each contact’s subscribe or unsubscribe state comes from your source data instead of a sync-wide default. Contact list syncs can also match contacts by phone number (msisdn) instead of Sinch UUID.
ImprovementWorkspace Management
Organization users are split into Members and Pending invites tabs, each with a count badge, and one search box filters both. Pending invites show color-coded expiry badges so you can see at a glance which ones are about to lapse.
ImprovementDestinations
Google Cloud Storage syncs support an Upsert mode that writes added and changed rows to a single file. Use it when a downstream pipeline needs incremental updates without a full snapshot or separate diff files.
NewSyncs
Sync mappings can now spread a JSON or object column so every key becomes its own destination field at sync time. Available on Marketo, Adobe Target, and Google Sheets, with optional per-column key and value transforms.
NewAgents
A new home page centered on agent chat is being gradually rolled out to workspaces with agentic features enabled. The new experience surfaces personalized suggestions, recent report summaries, and a sidebar of recent ads, campaigns, and chat sessions.Redesigned agentic home page with chat and recent activity sidebar
ImprovementCustomer Studio
General models now support SQL-defined selections and dbt-defined tables, so you can scope which rows or dbt models an agent can query instead of exposing full warehouse tables.
NewLifecycle Studio
Build campaigns around your product catalog. Select products by title or SKU when creating a Lifecycle Studio campaign, or describe them in free text, and generated emails use real catalog imagery instead of invented products.
ImprovementGeneral
Code fields across the app now include a Beautify button that formats JSON, XML, LiquidJS, SQL, and other supported languages.Beautify button formatting code in an editor
NewLifecycle Studio
Build a library of reusable email components. Import components as HTML, extract them from existing emails, or bring them in from Figma, then drop them into any email you build.
ImprovementGeneral
Support chat has moved from the bottom-right of the app to the left nav sidebar, with an unread indicator when new replies come in.Support chat in the left nav sidebar
NewDestinations
New Eagle Eye destination — issue loyalty coupons to audience members for a selected Eagle Eye campaign, with automatic cancellation when a member exits the audience.
ImprovementSyncs
File-based destinations now log upload metadata on the sync run summary page, so you can see which files were sent and how much data was uploaded on each run.File upload metadata on the sync run summary page
NewEvents
The iOS, Android, Flutter, and React Native SDKs automatically enrich every event with session tracking context, including sessionId, sessionStart, and a session object.
ImprovementEvents
Event warehouse syncs can be enabled and disabled like event forwarding syncs, and you can multi-select syncs to enable, disable, or run them in bulk.Bulk Actions dropdown on the Event syncs page showing Run, Disable, and Enable
ImprovementDestinations
The HTTP request destination previews rendered Liquid payloads using real model data as you build them.
NewCustomer Studio
The schema page now flags misconfigured relationships by checking join key cardinality when you set up related models. Warnings surface incorrect 1:1, 1:many, or many:1 settings so you can fix them before they affect audience counts.Cardinality mismatch warning in schema relationship settings
NewDestinations
New Partnerize destination — sync conversion events to Partnerize for server-to-server affiliate attribution, supporting single- and multi-item orders with campaign-level tracking.
ImprovementAgents
Chat suggestion cards on the Agents page are now context-aware, surfacing relevant actions based on what’s happening in your workspace.
NewAI Decisioning
Message tags now flow into the destination sync payload, so you can reference message-level metadata like UTM values, A/B variant labels, and content routing keys directly in your destination templates.
NewDestinations
New OpenAI destination — sync conversion events to OpenAI’s Events API across all 11 standard event types.
NewGeneral
The Hightouch MCP server connects your AI assistant to your marketing stack. Build audiences, design journeys, generate creatives, and analyze performance in plain language from Claude, ChatGPT, or another AI assistant you already use.
NewAI Decisioning
Select which user columns AI Decisioning includes in destination sync payloads, instead of sending every column from your parent model. Trimming unused columns prevents sync failures on destinations with payload size limits.
NewAI Decisioning
The Health tab gives you real-time visibility into agent pipeline runs, channel delivery rates, and outcome data freshness. Agent alerting proactively notifies you when something goes wrong — run failures, stalled agents, slow runs, or drops in recommendation volume. Every agent ships with a default failure monitor, and you can route alerts to Slack, Email, PagerDuty, SMS, or Webhooks.
ImprovementAI Decisioning
Bulk eligibility guardrail editing now supports merging new conditions with existing per-message guardrails instead of replacing them. A toggle lets you choose between adding to existing guardrails or replacing all guardrails when editing in bulk.
NewAI Decisioning
The messages table now shows a sortable Audience column with the eligible audience size for each message. Hover over the count to see which channel and message-level eligibility filters are applied. Messages not yet included in a recommender run display “Pending” with an option to calculate on demand.Audience size column in the AI Decisioning messages table
NewLifecycle Studio
Preview emails in dark mode directly within the Lifecycle Studio canvas.
NewLifecycle Studio
Preview email templates with sample variable values before exporting to your ESP. Fill in sample values for variables and conditional logic to see exactly how the email renders.
ImprovementCustomer Studio
The Journeys canvas is noticeably faster when dragging tiles, selecting tiles, and opening details, especially on larger flows.
NewCustomer Studio
Copy filter conditions from an audience directly into the audience trait builder, including conditions based on related and event models. Eliminates manually rebuilding complex filter logic when creating audience traits that match existing audience conditions.
ImprovementCustomer Studio
Related model filters in the Audience Builder support nested AND/OR condition groups. Each condition shows a menu option to wrap it in an AND/OR group for rules that combine required conditions with flexible alternatives on the same related record.
ImprovementCustomer Studio
Audiences with string filters run faster when the underlying columns are set to case-sensitive in the schema. Workspaces created after March 2026 default to case-sensitive for new string columns.Case-sensitive toggle in schema column settings
ImprovementEvents
Realtime event syncs support multiple custom event configurations in a single sync. Previously, forwarding multiple event types to the same destination required a separate sync for each.
NewEvents
The Event Debugger traces the full path an event takes through Hightouch — which streaming syncs it was sent through, whether any syncs filtered it out, what audience membership changes it triggered, and where the resulting entrance events went.
NewDestinations
New Ometria destination — sync contacts, orders, products, and custom events via the Ometria push API.
NewDestinations
New WebDAV destination — sync data to any WebDAV server as CSV, JSON, NDJSON, XML, or Parquet files.
NewContext Hub
Brand profiles let you define brand-specific logos, fonts, and context for ad and campaign generation. When creating ads or lifecycle campaigns, select which brand profile the agent should use.Brand profiles overview in Context HubSelecting a brand profile in Ad Studio
NewAgents
Pinterest Ads data connector — connect Pinterest Ads reporting data so agents can answer questions and generate reports across your Pinterest campaigns.
ImprovementAgents
Agents with a Klaviyo connection pull in engagement data over time, including conversions, not just metadata about flows, forms, and segments.
NewIdentity Resolution
Run identity resolution in stages — configure graphs to run in sequence so the output of one step feeds into the next. Match on high-confidence fields first, then run broader matching on remaining records.
NewSyncs
Test liquid templates against real data directly in sync configuration. Select a record from your model and see exactly what the rendered output looks like before your sync runs.Test liquid templates
NewSyncs
Array expansion automatically fans out array-typed source columns into individual destination rows, enabling one-to-many syncs from a single source row.
NewCustomer Studio
Coupon assignment in audience-based Journeys — assign per-user coupon codes and related values like expiration within a single Journey tile.
NewCustomer Studio
Test sync tiles in Journeys by running test syncs against real or injected data, without modifying Journey logic.
NewAI Decisioning
Message delivery window guardrails let you restrict agent message delivery to specific time windows per channel.
ImprovementAI Decisioning
Agent reports now support comment mode — leave comments on a generated report and an agent updates the instructions accordingly. PDF attachments are now available for email and Slack delivery.
ImprovementLifecycle Studio
New custom email editor with inline text editing, link management, and block styling. Image editor now works for all images, not just agent-generated ones.
NewDestinations
New Knock destination — sync audiences, users, and objects to Knock for notification routing.
NewDestinations
New Topsort destination — sync audiences to Topsort’s Segments API for retail media network campaign targeting.
NewDestinations
Google Ads via Data Manager — connect to Google Ads through Google’s Data Manager API for new features and passwordless authentication.
NewWorkspace Management
Email notification when a draft is denied — draft authors now receive an email when their requests are rejected.
NewEvents
Queue backlog alerting for queue-based event sources — set thresholds for unprocessed event backlogs and receive alerts when they’re exceeded.
NewSources
New Google BigQuery Iceberg source via BigLake REST catalog — use BigQuery as a query layer on top of Iceberg tables.
ImprovementCustomer Studio
Audience size limits now include a Random selection option, in addition to Top and Bottom, for more representative user selection across campaigns.
NewCustomer Studio
Traits support trait-to-trait comparisons in audience filters, alongside static values and column properties.
NewCustomer Studio
Journeys have a refreshed interface for building and managing flows, with improved navigation and layout.
NewCustomer Studio
Real-time audiences include a dedicated Overview tab with live performance metrics: audience entrances, events processed, error rate, and time-series charts with selectable time ranges.
NewDestinations
New PAR Punchh destination for syncing audience data for customer segment management.
NewDestinations
New Adestra destination for syncing contact data and managing list subscriptions in Adestra (MessageFocus).
NewDestinations
New Resonate destination for matching first-party data against Resonate’s identity graph for audience enrichment and targeting.
NewAI Decisioning
AI Decisioning resources are accessible via a REST API for agent retrieval, message management, and programmatic run triggers.
NewEvents
Field selectors in event streaming and real-time event configuration include autocomplete suggestions based on actual event data, reducing typos and speeding up setup.
NewGeneral
“Test connection” errors display detailed messages for easier troubleshooting during setup.
NewGeneral
Webhook alerting supports custom HTTP headers, including secure handling for sensitive values like Authorization or X-API-Key. Secret values are encrypted and stored securely.
NewCustomer Studio
Create and measure experiments directly from an A/B split tile in Journeys. Configure experiment metrics on the split tile and view results in Intelligence alongside other experiments.
NewCustomer Studio
Journeys support more granular entry controls for both audience-based and event-based journeys, giving more control over how often members can enter and preventing repeated message sends.
NewCampaign Intelligence
Charts and Dashboards support manual refresh and scheduled runs. Charts only recalculate on refresh, schedules run automatically, and pages load using the most recent cached run to reduce warehouse costs.
NewCampaign Intelligence
Export data from Charts, Dashboards, and Audience Overviews as CSV files. Dashboards and Audience Overviews download as a ZIP containing each chart’s CSV.
NewDestinations
New Snowflake Iceberg destination for syncing models directly into Snowflake Iceberg tables.
NewEvents
Events supports syncing directly into SQL tables stored in Microsoft Fabric for Azure-based data stacks.
NewGeneral
Page sidebars automatically collapse on smaller screens (below 1024px), with sidebar content accessible through a toggleable drawer.
ImprovementCustomer Studio
List traits support arrays of objects, not just arrays of individual values. Build structured lists like recent purchases or bookings and use them in filters or syncs.
NewCustomer Studio
Journeys support Context Variables for setting values about a user as they move through a journey and referencing those values in later sync tiles.
NewDestinations
New FreeWheel destination for syncing audience segments directly to FreeWheel.
NewDestinations
Google Data Manager supports sending audiences to both Google Ads and Display & Video 360 (DV360) from a single destination, with Match Booster support for all sync types.
ImprovementDestinations
Talon.One supports event syncing, including event endpoints and event forwarding for promotions, incentives, and real-time decisioning.
NewDestinations
New Podscribe destination for syncing event data for podcast ad tracking and measurement.
NewDestinations
New Magnite Match destination for sending email-based audiences directly to Magnite for audience matching and activation.
NewIdentity Resolution
Identity Resolution automatically detects and isolates superclusters caused by bad data like placeholder phone numbers. Quarantined changes are not applied to the live identity graph until you review and resolve them.
NewSources
Route different workloads to different warehouses optimized for how they’re used. Hightouch automatically chooses between warehouses designed for interactive queries and batch workloads like IDR or large syncs.
ImprovementGeneral
The schema model drawer opens to the left of the search sidebar, so you can browse and search your schema while viewing model details simultaneously. Main navigation is collapsed by default on schema pages.
ImprovementMatch Booster
Match Booster supports matching user records using a combination of name and residential address when email or phone aren’t available.
ImprovementCustomer Studio
Define traits on related and event models, not just parent models. Calculate traits at the level where the data lives and use them to filter audiences without upstream calculations or schema workarounds.
NewCustomer Studio
Manage data privacy settings from a central Privacy data masking page. A unified, filterable view replaces model-by-model configuration and includes automatic PII detection, granular privacy controls, and a default Consent management subset.
NewCustomer Studio
Add descriptions and free-form notes to Journey tiles and the canvas. Notes persist across versions and are visible in the details panel.
NewCustomer Studio
Splits are now called Experiments. Find them under the Intelligence tab with a dedicated space to view all tests, compare performance across groups, and interpret results.
NewDestinations
New Amplitude Cohorts destination for syncing audiences using User IDs and Amplitude IDs.
NewDestinations
New Moloco destination for syncing mobile advertising identifiers (IDFAs and GAIDs) to Moloco Customer Sets.
NewDestinations
New Rakuten destination for syncing conversion events to the Rakuten Transactions API.
NewDestinations
New Qualified destination for syncing and updating lead and company attributes.
NewDestinations
New Bazaarvoice destination for syncing transactional data to support user-generated content workflows.
NewWorkspace Management
New workspace region: GCP Middle East (Dammam, Saudi Arabia) for regional data residency and lower latency.
NewGeneral
Press Cmd+/ on Mac to collapse or expand the left navigation.
NewWorkspace Management
The Billing page now includes interactive charts showing active sync counts and breakdowns by destination type, replacing the old billing table.
NewCustomer Studio
Journeys now support granular, V2-level permissions that decouple audience and sync access from journeys for finer control over who can configure or launch them.
ImprovementDestinations
Roku Ads supports syncing Roku IDs directly, in addition to PII-based matching through Roku’s Data Clean Room.
NewDestinations
New Bird destination for syncing Contact Lists and Contact Objects.
NewGeneral
Refreshed color palette and loading animations across all charts for improved contrast and readability.
ImprovementCustomer Studio
Event-based journeys now support additional entry filters, allowing you to refine which users enter a journey with audience-based targeting precision while keeping event-trigger flexibility.
NewCustomer Studio
A new Profiles tab makes it easy to search, explore, and understand individual users in the parent model, with an Overview tab consolidating key details into one view.
NewCustomer Studio
Share direct URLs to specific journeys and views in Customer Studio. Each URL captures the current journey and context for easy collaboration.
NewCustomer Studio
Tile placements in the Journeys canvas are now saved automatically, persisting across refreshes, sessions, and collaborators.
NewCustomer Studio
Each audience now includes an Overview tab with a visual summary of size, activity, and syncs. Attach a custom dashboard for richer KPIs.
ImprovementCustomer Studio
Nested filters now support up to three levels deep in the audience builder for targeting users based on attributes or events several relationships away.
NewSyncs
Sync Templates in Journeys let admins create reusable templates that marketers can apply across audiences and journeys. Update a sync value once and the change applies everywhere.
NewDestinations
New Viant destination for syncing audiences for people-based digital campaign activation.
NewDestinations
New Yahoo DataX destination for syncing audience data to Yahoo’s advertising ecosystem.
NewDestinations
New Unify destination for syncing standard and custom object records to UnifyGTM.
NewIdentity Resolution
The Profile Reprocessing API lets you selectively delete and reprocess identity profiles without triggering a full IDR rerun.
ImprovementCampaign Intelligence
Refreshed chart labels, legends, and tooltips across Hightouch for improved clarity.
NewCampaign Intelligence
Dashboards are available in Hightouch Intelligence for building and sharing multi-chart views.
NewAI Decisioning
A centralized tagging tab lets you view, edit, and manage all tags across agents and messages in one place, with AI-powered auto-generation for tags.
ImprovementAI Decisioning
Agent messages now live in a dedicated tab with thumbnail previews, tag support, and a layout designed for bulk management.
NewMatch Booster
Match Booster supports enrichment with hashed phone numbers for improved match rates.
NewCustomer Studio
Filter on fields stored inside JSON columns using dot-path notation (e.g., booking.product.geo.city = ‘Florence’). Supports standard operators like equals, contains, greater/less than, and exists. Contact your Hightouch team to enable this feature.
NewCustomer Studio
Experiments measurement is available in the Intelligence tab. Set up audience split groups and compare treatment vs. holdout performance side-by-side.
NewCustomer Studio
Journey Alerts notify you when a journey run fails. Alerts are configured globally and can be updated or muted per journey.
NewCustomer Studio
Reorder filters in query builders across the app using drag-and-drop, with smooth repositioning and clear nested filter indicators.
NewDestinations
New Xtremepush destination supporting user profiles, events, campaign triggers, and user lists.
NewDestinations
Eloqua supports an Email Trigger sync type for triggering emails to contacts after audience updates.
NewGeneral
Refreshed look and feel across the app for improved consistency while keeping all existing workflows the same.
NewGeneral
Collapsible side navigation lets you maximize working space, with submenu items accessible via hover.
NewDestinations
The Trade Desk supports UID2 conversions for both real-time and offline CAPI syncs. Hashed emails or phone numbers are converted to UID2s during sync execution.
NewDestinations
Adobe Experience Platform supports Adobe Journey Optimizer (AJO) for triggering campaign sends like email, SMS, or push.
NewDestinations
Google Analytics 4 supports syncing anonymous audiences using a custom dimension based on warehouse-tracked behavioral events.
NewDestinations
New Cadent destination for syncing conversion events to Cadent’s converged TV platform.
NewDestinations
Sailthru supports custom, purchase, and return event syncing.
NewDestinations
Shopify supports Product Upsert Mode via the GraphQL API for matching and updating product records by handle.
NewCustomer Studio
Journey Templates let you save and reuse commonly used journey structures, including tiles like delays, splits, segments, and syncs.
NewCustomer Studio
List Traits aggregate values into arrays, capturing behaviors over time like products viewed or recent purchases. Use them in filters to identify users who have performed certain actions.
NewCustomer Studio
A detailed activity log for Journeys tracks changes like added/removed tiles and start/stop actions.
NewIdentity Resolution
A new API endpoint lets you programmatically fetch run status and metadata for IDR graphs to monitor progress and trigger downstream workflows.
ImprovementGeneral
Refreshed design for destination connection and authentication tables with unified styling, clearer OAuth metadata, and better error visibility.
ImprovementGeneral
Sortable columns added to Audiences, Schema, Metrics, Data Governance, Integrations, and Settings pages.
NewCustomer Studio
Audience Builder now supports waterfall breakdowns showing how each filter block contributes to the final audience size.
ImprovementCustomer Studio
Event-based journey entry logic now supports comparisons between event properties, parent model fields, related model fields, and trait values.
ImprovementCustomer Studio
Journey Membership Filters now support has entered/not entered, has completed/not completed, and has exited/not exited conditions, with optional time constraints.
ImprovementCustomer Studio
Audience Builder now supports comparing values across columns (strings, numbers, and booleans) for advanced cross-field filters.
ImprovementCustomer Studio
Traits and audience traits now support up to three levels of nested grouped conditions.
ImprovementCustomer Studio
The Journey canvas now includes drop zones that automatically align and connect tiles when dragged into position.
NewCustomer Studio
Filter audiences based on Journey membership status using “currently in” and “is not currently in” conditions.
ImprovementCustomer Studio
New time-based filter options in the Audience Builder: time of day, day of week, calendar-based filters, and exact date equals.
NewCustomer Studio
Set exclusion rules that prevent users from entering a journey if they’re already active in another.
ImprovementCustomer Studio
Add tiles directly from the Journey canvas for faster workflow building.
ImprovementCustomer Studio
Event-triggered Journeys now support historical events using a static date or rolling time window.
ImprovementCustomer Studio
Customer Studio now supports additional functionality for Microsoft Fabric data sources, including sampling, snapshots, percentile and JSON filtering, size caps, and column suggestions.
ImprovementCampaign Intelligence
Chart Related models, Related model properties, and Traits within Audience Insights and the Charts page. Breakdown charts created in Audience Insights can now be opened directly in the Charts page.
NewDestinations
New Sprig destination for syncing users and attributes for targeting and feedback automation.
NewDestinations
HubSpot supports syncing sensitive and highly sensitive data using newly approved scopes.
NewDestinations
New Contentstack destination for syncing user data to power personalized content experiences.
NewDestinations
ODP supports syncing and managing user subscription status for audiences.
NewSyncs
Sync Templates can be duplicated across the same parent model and destination, reducing manual repetition for small configuration changes like schedules or destination paths.
NewCustomer Studio
Journey Simulations let you preview how users will move through journey logic without affecting real users. Run simulations on actual audience data to validate logic, catch edge cases, and test instantly without modifying the journey.
ImprovementCustomer Studio
Hold Until tiles now accept non-event criteria, including user property changes, audience membership, and trait values. Control how long to check criteria before routing users down a “rule not met” path.
ImprovementCampaign Intelligence
Charts now include events from all users who have ever entered an audience, not just users currently in the audience. This provides more accurate behavior tracking for time-bound or fast-changing audiences.
NewDestinations
New Sanity destination for syncing data to Sanity’s content platform.
NewDestinations
New AppLovin destination for syncing user data for mobile ad campaign optimization.
ImprovementMatch Booster
Apply filters to your parent model before running an enrichment to enrich only the subset of users you need.
NewDestinations
Shopify supports the GraphQL API for uploading customer and transaction data.
ImprovementExtensions
The Hightouch App for Slack is now Slack-reviewed and approved, ensuring compliance with Slack guidelines.
NewDestinations
New Bluecore destination for uploading customer info via SFTP.
NewDestinations
New impact.com destination for uploading conversion event data.
NewDestinations
New Loops destination for keeping email contacts and mailing lists up to date.
NewDestinations
New Adform destination for sending conversion events.
NewDestinations
New Branch destination for uploading event data.
ImprovementDestinations
Adikteev supports the new endpoint for identifier for vendors (IDFV) in audience list uploads.
NewDestinations
New Adobe Experience Platform destination for syncing customer data.
ImprovementSyncs
Reorder mapped fields in sync configuration using drag-and-drop.
ImprovementDestinations
Meta supports controlling the Limited Data Use flag for uploads.
NewDestinations
New Stuzo / PAR Retail Open Commerce destination for syncing data to convenience and fuel retail engagement platforms.
NewDestinations
New LG Ad Solutions destination for syncing audiences to LG’s premium CTV inventory.
NewDestinations
New Roku Ads destination with Match Booster support for matching first-party identifiers with Roku-connected devices.
NewDestinations
New Samsung Ads destination for syncing audiences to Samsung’s premium CTV inventory.
NewDestinations
New Vizio Ads destination for targeted campaigns across Vizio Smart TV inventory.
NewDestinations
New DOOH destination for data-driven programmatic digital out-of-home campaigns.
NewDestinations
New Dynata destination for syncing first-party audiences to measure and optimize advertising effectiveness.
NewDestinations
New iSpot.tv destination for uploading first-party audience data.
NewDestinations
New Digital Turbine destination for onboarding audience data for mobile growth and monetization.
NewDestinations
New Talon.One destination for powering promotions and loyalty programs with warehouse data.
ImprovementDestinations
Customer.io supports custom object data.
ImprovementDestinations
HubSpot uses the latest version of the associations API for better performance and consistency.
NewDestinations
New Zoomd destination for digital marketing activation.
NewDestinations
New Kayzen destination for syncing mobile advertising data.
NewDestinations
New LiveIntent destination for matching audiences across LiveIntent’s publisher network.
NewSyncs
Template mapper includes the CDC operation for each row as a variable, so downstream tools know whether a row was added, changed, or removed.
NewDestinations
The Trade Desk supports offline conversion event syncing from any source.
ImprovementDestinations
Snapchat updated to v3 of the conversions API with better custom field analytics support.
NewDestinations
New Marigold Engage+ destination for marketing automation.
NewDestinations
New Waterfall destination for targeted SMS/MMS mobile messaging.
NewDestinations
Reddit Ads supports syncing custom audiences via the Reddit Audiences API.
NewDestinations
New Adobe Campaign Classic destination for syncing recipient objects.
NewDestinations
New Marigold Engage destination (formerly Selligent).
NewDestinations
HubSpot supports advanced association diffing modes, detecting added and removed associations between sync runs.
ImprovementDestinations
Ad destinations can be limited to a subset of business units.
ImprovementDestinations
Google Retail supports all Google Retail product categories via the Merchant Center Content API.
NewSources
Google Sheets source supports service account authentication for flexible per-file access.
NewDestinations
BigQuery supports updating and overwriting tables.
NewDestinations
Snowflake supports updating and overwriting tables.
NewDestinations
SugarCRM supports contacts, accounts, and opportunities.
NewDestinations
Google Content API for Shopping supports syncing product data.
NewDestinations
Redis supports Cluster mode.
ImprovementDestinations
Klaviyo upgraded to V2 of their API.
ImprovementSources
Google Sheets and Google Drive integrations use Google’s more secure file picker, letting you select exactly which files Hightouch can access.
NewDestinations
New Genesys Cloud destination for external contacts and organizations.
NewDestinations
New Adjust destination for server-to-server events.
ImprovementDestinations
StackAdapt supports the new conversions API.
NewDestinations
New Dynamic Yield destination for product feeds and user data.
NewDestinations
New Common Room destination.
ImprovementDestinations
OAuth-based destinations have a refreshed UI for clearer setup and connection status.
ImprovementDestinations
HTTP Request supports custom parameters for authorization, token, and refresh requests, plus password credentials grant type.
ImprovementDestinations
Amazon Ads conversions API supports all available match keys for events.
NewDestinations
New CJ Affiliate (Commission Junction) destination.
NewDestinations
New SAP HANA destination.
NewDestinations
New Twilio SMS destination for sending SMS directly from Hightouch.
NewDestinations
New Cordial destination for syncing contacts from your warehouse.
ImprovementDestinations
HTTP Request supports GET requests, alongside POST, PUT, PATCH, and DELETE.
NewDestinations
New Kameleoon destination for syncing personalization data to Kameleoon’s experimentation platform.
ImprovementDestinations
Zendesk supports the latest custom objects API, alongside the legacy API.
ImprovementDestinations
Google Ads upgraded to API v15 with consent parameters required for European Economic Area (EEA) users.
NewDestinations
New MinIO destination with all S3 and file storage capabilities.
NewDestinations
New Adikteev destination for syncing mobile audience identifiers.
NewCustomer Studio
Permissioned subsets on parent models let you restrict which portions of users certain marketers can build audiences from.
NewDestinations
New Salesforce Commerce Cloud destination for ecommerce personalization and automation.
NewDestinations
New Medallia destination for keeping user contact info up to date.
NewDestinations
New Monday.com destination for syncing data to board items.
NewDestinations
New SAP IBP destination for syncing master and planning data for forecasting.
NewDestinations
Facebook Product Catalog supports syncing Vehicle products alongside generic Product items.
ImprovementDestinations
TikTok supports events API v2.0 with a unified schema for offline and web conversions.
NewEvents
Databricks available as an Events destination, joining Snowflake and BigQuery.
ImprovementGeneral
Redesigned home page at hightouch.com with new product animations.
NewDestinations
LinkedIn Ads supports syncing conversion events via LinkedIn’s new conversions API.
NewDestinations
The Trade Desk supports syncing real-time conversion events.
NewDestinations
LaunchDarkly supports Hightouch-managed segments that can only be modified by Hightouch.
NewDestinations
Taboola supports server-to-server conversion events.
NewDestinations
New Google Search Ads 360 destination for automating conversion uploads.
NewDestinations
New Brevo destination (formerly Sendinblue) for syncing contacts and contact info.
NewDestinations
New Google ADH destination with Match Booster support for audience enrichment.
NewDestinations
SFMC syncs support specifying exactly which permissions to use.
NewDestinations
New Nextdoor Ads destination for syncing conversion events to the Nextdoor Conversions API.
NewDestinations
HTTP Request supports OAuth authentication.
ImprovementSyncs
Sync alerts include links and details on why individual rows errored.
NewSyncs
Sync sequence runs can be triggered and monitored via the API.
NewSyncs
Streaming Reverse ETL syncs data from the warehouse at low latency for use cases like abandoned cart campaigns, conversion events, onboarding emails, and lead routing.
NewIdentity Resolution
Identity Resolution includes a dashboard with details on graph inputs and outputs.
NewSources
New Oracle DB source.
ImprovementGeneral
SSH tunneling supported in GCP us-east4 and AWS ap-south-1 regions.
ImprovementCustomer Studio
Refreshed UI shows visual mapping from experiment split to sync and back.
NewDestinations
New StackAdapt destination for syncing data to CRM segments.
NewDestinations
New Oracle DB destination.
NewDestinations
New Rockerbox destination.
ImprovementDestinations
HubSpot syncs support overwriting existing associations.
NewEvents
Hightouch Events collects web, mobile, and server-side events directly into your data warehouse.
ImprovementExtensions
dbt 1.6 available as an option when setting up a dbt model sync.
NewGeneral
Private Service Connect enables direct, private connectivity between Hightouch and services in customer GCP networks.
NewGeneral
Row export runs in the background so you can navigate away from the run page without interrupting the job.
NewDestinations
New AWS EventBridge destination.
ImprovementDestinations
Amazon Ads supports DSP Audiences with hashed records, instead of relying solely on third-party identifiers.
NewDestinations
New Xandr destination for programmatic advertising campaigns.
NewDestinations
New LINE Ads destination.
NewDestinations
New Sage Intacct destination for syncing adjustments, payments, customers, contacts, invoices, journal entries, and transactions.
ImprovementDestinations
Workday supports the positions object.
ImprovementDestinations
Pardot supports v5, alongside the existing v3 and v4 versions.
ImprovementDestinations
Zendesk supports associating any object with other objects (e.g., Users to Tickets).
ImprovementCustomer Studio
Updates to Traits functionality.
NewSources
New Materialize source.
ImprovementDestinations
Elasticsearch and OpenSearch support index aliases for syncing document data.
NewDestinations
Slack includes a text editor for writing message templates with styles, formatting, and auto-suggestions.
ImprovementDestinations
File destinations (S3, Google Drive, SFTP, etc.) support including sync metadata in file names.
ImprovementDestinations
Google Ads supports email and phone identifiers in addition to click IDs for enhanced conversions for leads.
ImprovementDestinations
Salesforce supports Bulk API 2.0, which counts records instead of API calls.
ImprovementDestinations
Mailchimp supports creating and syncing to segments.
ImprovementDestinations
Amazon Ads supports offline conversion events.
NewIdentity Resolution
Identity Resolution builds unified customer profiles and resolves identities directly in your data warehouse without writing code.
NewExtensions
Environments let you create models and syncs in test environments and push them to production without writing code.
ImprovementSyncs
CSV files support custom descriptions.
NewSources
New SingleStore source for syncing transactional data to any destination.
ImprovementDestinations
Facebook Conversions supports Mobile Advertising IDs.
ImprovementDestinations
Mailchimp supports more granular audience syncs.
ImprovementDestinations
Salesforce various improvements.
ImprovementDestinations
Google Sheets automatically creates new sheets when syncs exceed the 10 million cell limit.
NewDestinations
New Respondent destination for enriching interview participant data with first-party attributes.
NewDestinations
New Rokt destination for audience segment activation.
NewDestinations
New Planhat destination for syncing customer data to support teams.
NewDestinations
New Workday Adaptive Planning destination for syncing enriched data to modeled sheets.
ImprovementDestinations
Iterable supports deleting User objects by UserID.
ImprovementDestinations
HubSpot supports split batch retrying so you can see exactly which records are rejected.
ImprovementDestinations
Gainsight supports custom objects.
ImprovementSyncs
Syncs can delete accounts/users when a row leaves your query for regulatory compliance.
NewGeneral
Hightouch available in India (aws-ap-south-1).
ImprovementDestinations
HubSpot OAuth now includes the sales-email-read scope for syncing to email objects. Re-authorize your connection to include it.
ImprovementDestinations
SFTP supports Parquet files.
ImprovementDestinations
TikTok supports event test codes for testing and tracking events before going live.
ImprovementDestinations
Rokt supports Hightouch Audiences.
NewDestinations
New SmartSheet destination for enriching sheets with customer data from your warehouse.
NewDestinations
New Ometria destination for omnichannel and lifecycle marketing campaigns.
NewDestinations
New PlanetScale destination for syncing warehouse data to a transactional database.
NewDestinations
New Workday destination for keeping employee, financial, and operations data up to date.
ImprovementDestinations
SendGrid shows clearer visibility of successful and failed operations.
NewDestinations
New OpenSearch destination for syncing data and attributes to make content more searchable.
NewDestinations
New Apollo destination for enriching leads with warehouse attributes.
NewDestinations
New Ortto destination for lifecycle marketing campaigns.
NewDestinations
New AppsFlyer destination for server-side events.
NewDestinations
New Maxio destination for subscription business data.
ImprovementDestinations
Pinterest Ads supports multiple identifiers for better match rates.
ImprovementCustomer Studio
Audience builder improvements for self-serve campaign performance and attribution.
ImprovementCustomer Studio
Refreshed audience builder UX with percentile-based filtering and audience size caps.
NewSources
New Microsoft Excel source for syncing data from Excel worksheets.
NewMatch Booster
Match Booster enriches first-party audiences with additional identifiers from trusted third-party sources for better ad platform match rates.
ImprovementExtensions
Git Sync supports aliases and manifests for managing multiple workspace environments from the same repository. Create custom IDs for sources and destinations to reuse model and sync files across workspaces.
NewSyncs
Inline Mapper creates nested objects and arrays from model query results without altering the model definition.
ImprovementSyncs
Model columns support descriptions. dbt-based models use dbt model metadata by default.
NewDestinations
New BigCommerce destination for syncing order details, shipping info, and contacts.
NewDestinations
New Elasticsearch destination for syncing data to make content more searchable.
NewDestinations
New Redis destination for backing caches with warehouse data.
ImprovementDestinations
Pendo supports Parent Accounts.
NewDestinations
New Help Scout destination for syncing customer data.
ImprovementDestinations
Braze supports Canvas Triggers for sending messages to specific audiences.
NewDestinations
New Popular Pays destination for syncing users and triggering mail campaigns.
NewDestinations
New Microsoft Excel destination for syncing warehouse data to Excel worksheets.
NewDestinations
New FullStory destination for syncing user properties on a schedule.
ImprovementWorkspace Management
Audit logs can be exported as CSV via the export button.
ImprovementDestinations
Pinterest Ads supports conversion event syncing to promote pins to specific audiences.
NewDestinations
New Yahoo DSP destination for syncing conversion events and audience segments.
ImprovementDestinations
SFTP supports batching rows into multiple files to avoid file size errors.
ImprovementDestinations
Snapchat supports additional identifiers for better match rates.
ImprovementDestinations
Intercom supports events for audience segmentation.
NewDestinations
New Retention Science destination for syncing warehouse data.
NewDestinations
New WhatsApp (via Twilio) destination for sending promotional messages, special offers, or order updates to opted-in customers.
NewDestinations
New Algolia destination for syncing index data from your warehouse.
NewDestinations
New Chameleon destination for keeping user data in sync with your warehouse.
NewSources
New Tableau source for using Tableau workbooks as data models.
ImprovementSyncs
Bulk-run multiple syncs at once from the syncs list.
NewDestinations
New Gladly destination for syncing customer data to support teams.
NewDestinations
New MariaDB destination for syncing warehouse data to a transactional database.
NewDestinations
New CitrusAd destination for building custom audiences for onsite and web ads.
ImprovementDestinations
HTTP Request supports sending multiple rows per request.
ImprovementDestinations
SFMC supports mirror mode for faster syncs to Data Extensions.
NewDestinations
New Correlated destination for syncing custom audiences and building propensity scores.
NewCustomer Studio
Customer Studio launched with a suite of marketer-first features for activating warehouse data.
NewSources
New Azure Blob Storage source for reading CSV or JSON files.
NewExtensions
Git Sync integrates with Azure Repos for bi-directional model and sync management.
ImprovementGeneral
OAuth authentication generates access tokens for improved security.
ImprovementDestinations
Facebook updated with new features.
ImprovementDestinations
TikTok supports the Segment API for matching with multiple IDs.
NewDestinations
New DV360 destination for syncing custom audiences.
ImprovementDestinations
Iterable supports delete, forget, and unforget API actions.
ImprovementDestinations
HubSpot supports the line items object for product, quantity, and price details.
NewDestinations
New Eloqua destination for maintaining contacts and segments for marketing automation.
ImprovementDestinations
TikTok refactored to sync directly to existing audiences with field-level matching.
ImprovementDestinations
Iterable supports commerce events like updateCart and trackPurchase.
NewSources
New Google Cloud Storage source for reading CSV or JSON files.
ImprovementCustomer Studio
Audience builder supports more complex and dynamic audiences.
NewDeveloper Tools
Personalization API lets you programmatically query data from any model in real time.
ImprovementGeneral
Tasks can be marked as completed when a row is deleted.
NewGeneral
Activity feeds on Model columns and Audiences track who made changes.
ImprovementGeneral
OAuth authentication replaces username/password for supported destinations.
ImprovementGeneral
HTTP header configuration supports obscured and encrypted sensitive properties.
NewGeneral
Activity feeds show who made changes to a resource, including draft info and Git changes.
NewGeneral
Organize syncs, models, and audiences into folders.
ImprovementGeneral
AWS PrivateLink support for Snowflake connections (Business Tier).
ImprovementDestinations
Google Ads advanced mapper supports static values, variable values, and Liquid templates. Syncs to existing user lists auto-hash column values when required.
NewDestinations
New Bloomreach destination for enriching customer profiles.
ImprovementDestinations
The Trade Desk supports CRM data and first-party data segments via two endpoints.
NewDestinations
New Criteo destination for creating and updating audience memberships.
NewSources
New Greenplum source.
NewSources
New Azure Synapse source.
NewExtensions
Fivetran extension schedules Hightouch syncs to run after upstream Fivetran connectors and dbt transformations complete.
ImprovementDestinations
Braze supports syncing to catalogs for enriching messages and product surfacing.
NewDestinations
New Amobee destination for transferring data via SFTP file drop.
ImprovementDestinations
Postgres supports insert mode using COPY FROM for faster syncs.
ImprovementWorkspace Management
Custom roles let admins specify access grants per resource type (Business Tier).
NewWorkspace Management
SSO improvements for smoother integration with Okta and other identity providers (Business Tier).
NewWorkspace Management
Audit log lets you browse, filter, and search a historical log of all resource changes, user sessions, and query previews (Business Tier).
NewCustomer Studio
Priority Lists ensure users are only included in the highest-priority audience they qualify for.
NewDestinations
Amazon Kinesis is GA for sending streaming JSON data.
NewDestinations
New DynamoDB destination for syncing analytical query results to your production database.
NewDestinations
New Singular destination for server-to-server mobile attribution events.
NewDestinations
New NetSuite destination for keeping financial data up to date.
NewWorkspace Management
Approval flows require approval before pushing changes to production models and syncs. Save edits as drafts until ready.
ImprovementExtensions
dbt integration shows raw output on config pages for easier self-diagnosis.
NewExtensions
dbt CI checks detect removed, moved, or renamed dbt models linked to active syncs when you push changes in GitHub.
ImprovementSyncs
Sync run errors are categorized as source, destination, or internal errors.
NewCustomer Studio
Audience Breakdowns display the distribution of specific characteristics for monitoring and tuning audiences.
ImprovementDestinations
Bing Ads automatically creates an audience on initial sync.
ImprovementDestinations
SFMC data extensions can be configured as sendable or testable, updating automatically on the next run.
NewDestinations
New SQL Server destination for powering internal applications and in-app personalization.
ImprovementDestinations
Marketo supports triggering campaigns directly from Hightouch.
NewDestinations
Developer-focused destinations (HTTP Request, Amazon Kinesis, Webhooks) connect Hightouch to internal tools and third-party APIs.
NewSources
New MongoDB source for syncing user events and behavioral data.
NewCustomer Studio
Audience overlap comparison identifies collisions across segments.
NewCustomer Studio
Randomized audiences distribute customer attributes evenly for multivariate testing.
ImprovementSyncs
Sync logs can be applied at the source level and inherited by all syncs, with per-sync overrides.
NewSyncs
Sync sequences run syncs sequentially, triggered by the completion of another sync or dbt Cloud job.
ImprovementDestinations
SFMC supports advanced mappings: templating, static values, variable values, and column values.
NewDestinations
New ChartMogul destination for syncing invoices and transactions for real-time reporting.
NewDestinations
New Dynamics 365 destination for syncing warehouse data.
NewDestinations
New Twitter Conversions destination for sending conversion events from your warehouse.
NewDestinations
New Box destination for exporting data as .json or .csv files.
ImprovementDestinations
Stripe supports pricing estimates and quotes before starting subscriptions.
ImprovementSyncs
LOAD DATA statements in upsert queries can be up to 20x faster than default INSERT INTO queries.
ImprovementSyncs
Redacted columns support custom text.
ImprovementSyncs
Sync schedules support optional start and end dates.
ImprovementSources
Derived Looks work correctly as Hightouch model sources.
ImprovementExtensions
Manual full resync trigger and git branch selection for dbt exposures sync. dbt model columns are now visible.
NewExtensions
dbt exposures provide lineage visibility showing where models are used in syncs.
NewDestinations
New Google Drive destination for exporting data as .json or .csv files.
NewDestinations
New Campaigner destination for managing subscribers and suppression lists.
NewDestinations
New Dropbox destination for exporting data as .json or .csv files.
NewDestinations
New OneDrive destination for exporting data as .json or .csv files.
NewDestinations
New Campaign Monitor destination for marketing campaigns with warehouse data.
NewDestinations
New HubSpot relational DB integration for richer customer experiences.
NewDestinations
New Emarsys destination for driving experiences based on user activity like cart abandonment or signups.
ImprovementDestinations
MoEngage supports events.
ImprovementDestinations
Iterable supports static lists.
NewDestinations
NetSuite REST API integration supports Custom Transactions and SuiteBilling.
NewDestinations
New Rockset destination for powering in-app experiences.
ImprovementDestinations
Salesforce supports publishing event messages receivable by flows, processes, and Apex triggers.
ImprovementDestinations
Destination catalog redesigned with use-case-based search.
ImprovementWorkspace Management
Custom roles let admins define specific roles, policies, and labels for business units, beyond the default admin/editor/viewer roles.
NewExtensions
Dagster extension for orchestrating and monitoring syncs in your data activation flow.
ImprovementExtensions
Extensions provide a centralized place to connect and manage integrations with technology partners.
NewSources
Hightouch available on Databricks Partner Connect for provisioning workspaces directly from the Lakehouse.
ImprovementSyncs
Bulk sync configuration.
ImprovementSyncs
Sync config details visible at a glance.
ImprovementCustomer Studio
Static lists support create and update operations.
ImprovementCustomer Studio
Contact data can be enriched with behavioral events from your warehouse.
ImprovementGeneral
Resource history shows which user created or updated a resource and Git change status.
ImprovementGeneral
User-to-organization associations supported.
ImprovementSources
Snowflake supports RSA private key authentication with a key file and passphrase.
NewSources
Hightouch available through Snowflake Partner Connect.
ImprovementSources
Bulk-delete sources with dependency visualization.
ImprovementDestinations
SFTP supports PGP public key encryption for files in transit.
ImprovementDestinations
Facebook supports audience sharing with other ad accounts.
NewDestinations
New Amazon Ads destination for custom audiences using cookie IDs, mobile advertising IDs, or external IDs.
ImprovementDestinations
MongoDB supports advanced mappings with column values, static values, variable values, and templates.
NewCustomer Studio
Traits are computed user attributes used alongside audiences for personalization across marketing channels.
ImprovementCustomer Studio
Audience builder supports drag-and-drop CSV import for multi-value filters.
NewSyncs
Sync logs write sync trends and errors directly to your warehouse, queryable with SQL.
ImprovementSyncs
Sync-level errors display more actionable information for troubleshooting.
ImprovementSyncs
Sync run details show the reason when a full resync is triggered.
ImprovementWorkspace Management
Specify roles when inviting new users to your workspace.
NewGeneral
Filtering, labels, and custom views available on sources, syncs, models, and destinations.
ImprovementGeneral
Sample models let you demo Hightouch without bringing data or writing SQL.
NewDestinations
New Firestore destination with support for collections and nested objects.
ImprovementDestinations
Stripe supports additional objects: products, prices, subscriptions, and invoices.
NewDestinations
New Vitally destination for syncing customer and event data.
NewDestinations
New Delighted destination for syncing customer attributes and automating surveys.
NewDestinations
New CleverTap destination for keeping user profiles in sync.
NewDestinations
New Zapier destination for triggering Zaps when rows are added, changed, or removed.
NewDestinations
New Courier destination for powering notifications with warehouse data.
NewDestinations
New Gong destination for syncing customer data.
NewDestinations
New Chargebee destination for enriching subscription data.
NewDestinations
New ClickUp destination for creating and updating tasks with warehouse data.
NewDestinations
Stripe and HubSpot support advanced mapping.
NewDestinations
New Shopify destination for syncing customers, discount codes, and products.
NewDestinations
HubSpot supports Lists for building custom audiences.
ImprovementCustomer Studio
Audience builder filtering improvements.
NewCustomer Studio
Audience property filters support multiple values for EQUALS and DOES NOT EQUAL operators in a single condition.
NewDeveloper Tools
REST API and CLI for listing and inspecting sources, destinations, models, and syncs.
ImprovementExtensions
Airflow Operator updated with synchronous execution by default, waiting for sync completion before returning.
ImprovementGeneral
Sample data sources provide curated datasets simulating real business scenarios.
NewGeneral
Sortable table headers across the app.
NewDestinations
New Mattermost destination for sending messages and notifications to channels or users.
NewDestinations
New LaunchDarkly destination for creating and updating segments.
NewDestinations
Mailchimp supports advanced mapping.
NewDestinations
New Beeswax destination for updating segments with warehouse data, including Hightouch audiences.
NewDestinations
New Microsoft Teams destination for sending messages to channels or users.
NewDestinations
Hightouch Notify sends data-driven notifications to Slack, Mattermost, and Microsoft Teams.
NewSyncs
Live Debugger filters to show only requests affecting selected rows.
NewGeneral
Multi-region support with EU-West-1 (Ireland) available when creating workspaces.
NewGeneral
Revamped documentation site.
NewDestinations
Braze supports nested objects and arrays of objects with lower data point costs.
NewDestinations
Google Sheets snapshot mode creates a new sheet for every sync run (max 200 sheets per workbook).
NewDestinations
Google Analytics 4 supports Firebase and Gtag.js events from the warehouse.
NewDestinations
Klaviyo supports lists, syncing users segmented with SQL or Audiences.
NewDestinations
Advanced mappings (templating, static values, variable values, column values) available in Pipedrive, Notion, Salesforce, and Google Sheets.
NewDestinations
New Google Cloud Storage destination for storing CSV files.
NewSources
Databricks source supports Hightouch Audiences.
NewSources
Looker Looks can be used as model sources.
NewSources
New CSV source for syncing CSV data to any destination.
NewSyncs
Sync run history expanded beyond 50 runs.
NewSyncs
Template mappings support column interpolation, concatenation, and validation functions.
NewCustomer Studio
Audiences show the generated SQL behind each audience.
NewGeneral
Source deletion shows all related syncs, models, and audiences that will be removed.
NewDestinations
New PostHog destination for enriching product analytics with warehouse data.
NewDestinations
New Appcues destination for enriching user data for Flows and Segments.
NewDestinations
New Amplitude destination for syncing warehouse data to product analytics.
NewDestinations
New ServiceNow destination for automating workflows with warehouse data.
NewSources
Metabase source is GA.
NewExtensions
Datadog integration provides real-time metrics and events for sync observability.
NewSyncs
Sync Templates centralize configuration when syncing audiences to a destination, avoiding duplicated config.
NewSyncs
Sync filtering with additional granularity options.
NewWorkspace Management
Expanded SSO provider support with additional SAML services.
NewDestinations
New Zoho destination for syncing enriched data to sales, marketing, and support tools.
NewDestinations
New Twitter Ads destination for syncing custom audiences for ad retargeting.
NewDestinations
New MySQL destination for syncing warehouse data to your production database.
NewDestinations
New Webflow destination for syncing data to your Webflow CMS.
NewDestinations
New Attio destination for syncing data to CRM workspaces.
NewDestinations
New Freshsales destination for enriching contacts with behavioral and product usage data.
NewDestinations
Mixpanel supports enriching events and user profiles with lookup table data.
NewDestinations
ChurnZero supports events and custom tables for profile enrichment.
NewDestinations
Iterable supports product catalog syncing for marketing campaigns.
NewSources
New Airtable source for querying any table and syncing to any destination.
NewSources
New ClickHouse source for syncing OLAP data to any destination.
NewSyncs
Column name suggestions when mapping fields during sync setup.
NewDestinations
New Heap destination for syncing behavioral and product data, including server-side events and custom objects.
NewDestinations
New Jira destination for creating and updating projects and tickets with warehouse data.
NewDestinations
New MongoDB destination for syncing data models directly to your production database for in-app personalization.
NewDestinations
New Userflow destination for syncing user data to power in-app tours, checklists, and surveys.
NewDestinations
New Reply destination for syncing contact data to the sales engagement platform.
NewWorkspace Management
Workspace permissions revamped with three roles (Admin, Editor, Viewer) and configurable default roles for new users.
NewExtensions
Git Sync supports bi-directional syncing. Models and syncs write their configs to Git, and Hightouch reads changes from Git.
NewDestinations
New Rokt destination for syncing conversion event data from your warehouse.
NewDestinations
New Qualtrics destination for syncing user and product usage data.
NewDestinations
New Auth0 destination for syncing user lists to automate permissions and grants.
NewDestinations
New TikTok destination for syncing customer data and events to TikTok’s marketing API with automatic PII hashing.
NewDestinations
New Google Campaign Manager destination for ad-serving and measurement.
NewDestinations
New Outreach destination for syncing lead data to the sales engagement platform.
ImprovementExtensions
dbt model selector supports multiple dbt versions. Set a particular version in the dbt Sync tab on your source configuration.
NewSyncs
Revamped alerting system with Slack, email, SMS, and PagerDuty integrations. Configure project-wide and sync-specific alerts for fatal errors and row errors, with customizable intervals and thresholds.
NewDestinations
New Notion destination.
NewDestinations
New ClientSuccess destination.
ImprovementDestinations
NetSuite supports custom records.
NewDestinations
SFMC File Drop supports sending millions of rows via CSV file drops for marketing automation.
NewDestinations
Live Debugger supports Google Ads and NetSuite.
NewDestinations
Iterable supports events like signups and purchases for triggering marketing campaigns.
NewDestinations
New Sailthru destination for personalizing emails and notifications.
NewExtensions
dbt model selector is GA. Use dbt as the source of truth for SQL queries and create syncs directly from dbt models.
NewSyncs
Test a sync by selecting any row from the first hundred and sending it as a test before running a full sync.
NewDestinations
New Salesloft destination for syncing people and accounts.
ImprovementSources
BigQuery authentication uses a service account for simplified, more secure setup.
ImprovementGeneral
In-app feedback option available from the account selector drop-down.
Last modified on October 29, 2026