Skip to main content

Supported syncing

For more information about sync modes, refer to the sync modes docs.

Connect to Antavo

Go to the Destinations overview page and click the Add destination button. Select Antavo and click Continue. You can then authenticate Hightouch to Antavo. Enter the following fields into Hightouch:
  • API key
  • API secret
  • Region

Prerequisite steps in Antavo

There are prerequisite steps in Antavo to sync Events. Custom event creation is required before syncing to Antavo. For Customer Lists, you have the option to create a customer list in Antavo directly and use the existing list in Hightouch, or create a new customer list. If you run into any issues, you can reach out to the Antavo CSM team.

Sync configuration

Once you’ve set up your Antavo destination and have a model to pull data from, you can set up your sync configuration to begin syncing data. Go to the Syncs overview page and click the Add sync button to begin. Then, select the relevant model and the Antavo destination you want to sync to.

Syncing events

Sync data from any source to Antavo events. You can either:
  • sync one event type for the entire batch by specifying an Event type, and map the corresponding event’s attributes or
  • sync multiple event types but pass in the data objet directly in your mappings.
To ensure syncs send each event, your event model must use a truly unique primary key. See the events syncs documentation for more information.

Record matching

You can match rows from your model to events in Antavo on any column in your model and any field in Antavo. Ensure the data types of the model column and Antavo field you select match. Refer to the record matching docs for more information.

Field mapping

Hightouch lets you sync event properties via field mapping.

Syncing customer lists

Sync data from any source to Antavo customer lists.

Record matching

To match rows from your model to customer lists in Antavo, you need to select the model column that contains values that match the ID field. Refer to the record matching docs for more information.

Field mapping

Hightouch lets you sync customer list fields via field mapping. You can map data from any of your model columns to the default customer list fields. Ensure your model’s columns have the same data types as the fields you want to sync to.

Tips and troubleshooting

To see the exact API requests and responses from each sync run, use the live debugger. To get notified by Slack, PagerDuty, SMS, or email when a sync fails, set up sync alerts. If you run into an issue this page doesn’t cover, .
Last modified on December 11, 2025