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Supported syncing

For more information about sync modes, refer to the sync modes docs.

Connect to Apollo.io

Go to the Destinations overview page and click the Add destination button. Select Apollo.io and click Continue. You can then authenticate Hightouch to Apollo.io with by entering an Apollo.io API Key. Follow these instructions to create one.
Because Apollo.io API key scopes are based on endpoints and not permissions, you must create a master key to use the Hightouch integration.

Sync configuration

Once you’ve set up your Apollo.io destination and have a model to pull data from, you can set up your sync configuration to begin syncing data. Go to the Syncs overview page and click the Add sync button to begin. Then, select the relevant model and the Apollo.io destination you want to sync to.

Syncing accounts

Account objects represent companies in Apollo.io and can be used as leads or opportunities.

Record matching

To match source rows to contacts in Apollo.io, you need to select a source column and corresponding Apollo.io field. You can match on any of the following Apollo.io fields:
  • Name
  • ID

Field mapping

You can sync columns from your source to Apollo.io default and custom fields. For custom picklist fields, you can send display values, and Hightouch remaps the value to Apollo.io’s internal ID.

Syncing contacts

Contact objects are people in Apollo.io and are used as the point-of-contact for leads and opportunities.

Record matching

To match source rows to contacts in Apollo.io, you need to select a source column and corresponding Apollo.io field. You can match on any of the following Apollo.io fields:
  • Email (recommended)
  • ID
  • Name
  • Title
  • Company

Field mapping

You can sync columns from your source to Apollo.io default and custom fields. For custom picklist fields, you can send display values, and Hightouch remaps the value to Apollo.io’s internal ID.

Syncing sequences

Sequences are outreach campaigns with any number of sequential contact points and tasks that you can customize to personally engage your target audiences at scale.

Record matching

To match rows from your model to records in Apollo.io, you need to select the model column that contains values that match the ID Apollo.io field.

Tips and troubleshooting

To see the exact API requests and responses from each sync run, use the live debugger. To get notified by Slack, PagerDuty, SMS, or email when a sync fails, set up sync alerts. If you run into an issue this page doesn’t cover, .
Last modified on September 26, 2023