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Setup

Grab your Vero Auth Token under Settings > Project Settings > API Credentials.

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Syncing

Hightouch supports syncing to the following Vero objects:
  • Users
  • Events

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Sync modes

Hightouch supports Update and Insert sync modes. During Upsert mode, new objects will be inserted into Vero and all attributes will be kept up-to-date within Vero. During Insert mode, existing objects will be ignored but new objects will be inserted into Vero.

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Upserting users

it’s required to send a User ID to Vero to identify the user. You may send any number of additional fields with the user.

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Inserting events

it’s required to send a User ID and email to Vero to identify the user for the event.
To ensure syncs send each event, your event model must use a truly unique primary key. See the events syncs documentation for more information.
You must also configure an Event Name to be used for the Sync. You may send any number of additional fields with the event.

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Tips and troubleshooting

To see the exact API requests and responses from each sync run, use the live debugger. To get notified by Slack, PagerDuty, SMS, or email when a sync fails, set up sync alerts. If you run into an issue this page doesn’t cover, .
Last modified on January 4, 2023