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Supported syncing

For more information about sync modes, refer to the sync modes docs.

Required Permissions

Your AWIN account should have Full Access or Admin level permissions to use the Conversion API to manage orders. If you don’t have either of these permission levels, contact your Organization Administrator to request access.

Connect to Awin

Go to the Destinations overview page and click the Add destination button. Select Awin and click Continue. You can then authenticate Hightouch to Awin. Enter the following fields into Hightouch:
  • OAuth 2.0 Token: Find your OAuth 2.0 Token under API Credentials in the User dropdown.
  • Advertiser Id: Find your Advertiser Id on the Overview page for your Profile.

Sync configuration

Once you’ve set up your Awin destination and have a model to pull data from, you can set up your sync configuration to begin syncing data. Go to the Syncs overview page and click the Add sync button to begin. Then, select the relevant model and the Awin destination you want to sync to.

Syncing orders

Sync data from any source to Awin orders.
To ensure syncs send each event, your event model must use a truly unique primary key. See the events syncs documentation for more information.

Field mapping

Hightouch lets you sync order properties via field mapping.

Tips and troubleshooting

To see the exact API requests and responses from each sync run, use the live debugger. To get notified by Slack, PagerDuty, SMS, or email when a sync fails, set up sync alerts. If you run into an issue this page doesn’t cover, .
Last modified on March 15, 2025