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For more information about sync modes, refer to the sync modes docs.

Connect to Marigold Engage

Go to the Destinations overview page and click the Add destination button. Select Marigold Engage and click Continue. You can then authenticate Hightouch to Marigold Engage via a Service Account. To create a Service Account, click the settings gear in the bottom left corner of the Marigold Engage dashboard. Then, navigate to Access Management > Service Accounts and click New. Make sure to set an expiration date and configure the following endpoints:
  • /organizations/{organization}/lists
  • /organizations/{organization}/lists/{list}/fields
  • /organizations/{organization}/lists/{list}/data/search
  • /organizations/{organization}/lists/{list}/data/load
  • /organizations/{organization}/lists/{list}/segments
  • /organizations/{organization}/lists/{list}/segments/{segment}
  • /organizations/{organization}/lists/{list}/segments/{segment}/data/load
Then in Hightouch:
  1. Enter the Marigold hostname used to access the Marigold control panel, this is usually {organization}.slgnt.eu
  2. Enter the API and Secret keys from the Service Account you created
  3. Enter the organization the lists should be created in

Sync configuration

Once you’ve set up your Marigold Engage destination and have a model to pull data from, you can set up your sync configuration to begin syncing data. Go to the Syncs overview page and click the Add sync button to begin. Then, select the relevant model and the Marigold Engage destination you want to sync to.

Field mapping

Field mapping is where you select which customer information parameters or other record parameters you want to send to Marigold. You can map data from any of your model columns to the list’s preconfigured fields.

Tips and troubleshooting

To see the exact API requests and responses from each sync run, use the live debugger. To get notified by Slack, PagerDuty, SMS, or email when a sync fails, set up sync alerts. If you run into an issue this page doesn’t cover, .
Last modified on August 29, 2024