> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hightouch.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Vero Cloud

> Enable your sales team to notify users based on events in your warehouse with Vero Cloud.

## Setup

Grab your Vero Auth Token under [Settings > Project Settings > API Credentials](https://app.getvero.com/settings/project).

![](https://mintcdn.com/hightouch-3c037897/L_vQfA0JQEpeGUUo/images/destinations/destination-vero-auth-token.png?fit=max\&auto=format\&n=L_vQfA0JQEpeGUUo\&q=85\&s=98bb36a9398115a3cd1902ce884d53df)

## Syncing

Hightouch supports syncing to the following Vero objects:

* Users
* Events

### Sync modes

Hightouch supports Update and Insert sync modes.

During Upsert mode, new objects will be inserted into Vero and all attributes will be kept up-to-date within Vero.

During Insert mode, existing objects will be ignored but new objects will be inserted into Vero.

### Upserting users

it's required to send a User ID to Vero to identify the user.

![](https://mintcdn.com/hightouch-3c037897/L_vQfA0JQEpeGUUo/images/destinations/destination-vero-field-matching.png?fit=max\&auto=format\&n=L_vQfA0JQEpeGUUo\&q=85\&s=276af321df837b8877bbec8bf947ad43)

You may send any number of additional fields with the user.

![](https://mintcdn.com/hightouch-3c037897/L_vQfA0JQEpeGUUo/images/destinations/destination-vero-sync-fields.png?fit=max\&auto=format\&n=L_vQfA0JQEpeGUUo\&q=85\&s=14bb7ed064fc2a5f6bcfee269b8215af)

### Inserting events

it's required to send a User ID and email to Vero to identify the user for the event.

> [!WARNING]
>
> To ensure syncs send each event, your event model must use a truly unique [primary key](https://docs.hightouch.com/getting-started/concepts.md#unique-primary-key-requirement). See the [events syncs](https://docs.hightouch.com/syncs/types-and-modes.md#event-syncs) documentation for more information.

You must also configure an Event Name to be used for the Sync.

![](https://mintcdn.com/hightouch-3c037897/L_vQfA0JQEpeGUUo/images/destinations/destination-vero-insert-event.png?fit=max\&auto=format\&n=L_vQfA0JQEpeGUUo\&q=85\&s=2dc36e7d48d7b571af5ec3bd986daf5f)

You may send any number of additional fields with the event.

![](https://mintcdn.com/hightouch-3c037897/L_vQfA0JQEpeGUUo/images/destinations/destination-vero-insert-event-additional.png?fit=max\&auto=format\&n=L_vQfA0JQEpeGUUo\&q=85\&s=93c6e12dbcb41b2b74bc1061f01531f9)

## Tips and troubleshooting

To see the exact API requests and responses from each sync run, use the [live debugger](https://docs.hightouch.com/syncs/debugger.md). To get notified by Slack, PagerDuty, SMS, or email when a sync fails, set up [sync alerts](https://docs.hightouch.com/syncs/alerting.md). If you run into an issue this page doesn't cover, [contact support](#pylon-chat).