> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hightouch.com/llms.txt
> Use this file to discover all available pages before exploring further.

# LiveRamp

> LiveRamp helps you unify customer data across platforms, activate it securely everywhere you need it, and measure performance with precision—without compromising privacy. It turns fragmented identifiers into actionable insights so you can target smarter and drive higher ROI.

## Supported syncing

| Type | Description | Supported Sync Modes |
| - | - | - |
| **SFTP file upload** | Upload audience files to LiveRamp via SFTP | Insert, All |

For more information about sync modes, refer to the [sync modes](https://docs.hightouch.com/syncs/types-and-modes.md#sync-modes) docs.

## Connect to the LiveRamp SFTP server

Go to the [**Destinations** overview page](https://app.hightouch.com/destinations?from=docs) and click the **Add destination** button. Select **LiveRamp** and click **Continue**. You can then authenticate Hightouch to **LiveRamp**.

Enter the following fields into Hightouch:

* **Host**
* **Port**
* **Username**
* **Password**
* (Optional) **Private Key**
* (Optional) **Private Key Passphrase**

## Sync configuration

Once you've set up your LiveRamp destination and have a [model](https://docs.hightouch.com/getting-started/concepts.md#models) to pull data from, you can set up your sync configuration to begin syncing data. Go to the [**Syncs** overview page](https://app.hightouch.com/syncs?from=docs) and click the **Add sync** button to begin. Then, select the relevant model and the LiveRamp destination you want to sync to.

### Syncing audiences via file upload

Upload audience files to LiveRamp via SFTP

#### Field mapping

Hightouch lets you sync batch file delivery fields via [field mapping](https://docs.hightouch.com/syncs/mapping-data.md).
You can map data from any of your model columns to the default batch file delivery fields.
Ensure your model's columns have the same data types as the fields you want to sync to.
For more information on file formatting, refer to LiveRamp's [docs](https://docs.liveramp.com/connect/en/formatting-column-based-files.html).

## Tips and troubleshooting

To see the exact API requests and responses from each sync run, use the [live debugger](https://docs.hightouch.com/syncs/debugger.md). To get notified by Slack, PagerDuty, SMS, or email when a sync fails, set up [sync alerts](https://docs.hightouch.com/syncs/alerting.md). If you run into an issue this page doesn't cover, [contact support](#pylon-chat).