> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hightouch.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Common Room

> Get a unified view and automate using every signal across social, community, product, CRM, and more. Initiate conversations, grow adoption, and accelerate pipeline faster than ever before.

## Supported syncing

| Sync Type | Supported Sync Modes |
| - | - |
| **Community Members Information** | Upsert |
| **Community Organizations Information** | Upsert |

For more information about sync modes, refer to the [sync modes](https://docs.hightouch.com/syncs/types-and-modes.md#sync-modes) docs.

## Connect to Common Room

Go to the [**Destinations** overview page](https://app.hightouch.com/destinations?from=docs) and click the **Add destination** button. Select **Common Room** and click **Continue**. Then paste in your customer user Common Room URL.

## Sync configuration

Once you've set up your Common Room destination and have a [model](https://docs.hightouch.com/getting-started/concepts.md#models) to pull data from, you can set up your sync configuration to begin syncing data. Go to the [**Syncs** overview page](https://app.hightouch.com/syncs?from=docs) and click the **Add sync** button to begin. Then, select the relevant model and the Common Room destination you want to sync to.

#### Field mapping

You can sync columns from your source to Common Room default and custom fields.

## Tips and troubleshooting

To see the exact API requests and responses from each sync run, use the [live debugger](https://docs.hightouch.com/syncs/debugger.md). To get notified by Slack, PagerDuty, SMS, or email when a sync fails, set up [sync alerts](https://docs.hightouch.com/syncs/alerting.md). If you run into an issue this page doesn't cover, [contact support](#pylon-chat).