> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hightouch.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cendyn

> Capture demand and drive direct bookings by managing your digital ads and metasearch campaigns from one single platform.

## Supported syncing

| Type | Description | Supported Sync Modes |
| - | - | - |
| **Profiles** | Sync data from any source to Cendyn profiles | Upsert |
| **Reservations** | Sync data from any source to Cendyn reservations | Upsert |
| **Transactions** | Sync data from any source to Cendyn transactions | Upsert |

For more information about sync modes, refer to the [sync modes](https://docs.hightouch.com/syncs/types-and-modes.md#sync-modes) docs.

## Connect to Cendyn

Go to the [**Destinations** overview page](https://app.hightouch.com/destinations?from=docs) and click the **Add destination** button. Select **Cendyn** and click **Continue**. You can then authenticate Hightouch to **Cendyn**.

Enter the following fields into Hightouch:

* **Base URL**
* **Property ID**
* **Subscription ID**

## Sync configuration

Once you've set up your Cendyn destination and have a [model](https://docs.hightouch.com/getting-started/concepts.md#models) to pull data from, you can set up your sync configuration to begin syncing data. Go to the [**Syncs** overview page](https://app.hightouch.com/syncs?from=docs) and click the **Add sync** button to begin. Then, select the relevant model and the Cendyn destination you want to sync to.

### Syncing objects

Sync data from any source to Cendyn profiles, reservations, or transactions.

#### Record matching

To match rows from your model to objects in Cendyn, you need to select the model column that contains values that match IDs in the Cendyn objects' **Unique IDs** array.
The value entered as the `Destination field` will be used as the unique ID type. After entering the type, you will be prompted to enter the context of the unique ID.
In the image below, the unique ID's type is `PMS` and its context is `true`.

![Cendyn record matching](https://mintcdn.com/hightouch-3c037897/L_vQfA0JQEpeGUUo/images/destinations/destination-cendyn-id-fields.png?fit=max\&auto=format\&n=L_vQfA0JQEpeGUUo\&q=85\&s=d8b7b5bfada1b6aa879d95c095d16a4a)

Refer to the [record matching docs](https://docs.hightouch.com/syncs/record-matching.md) for more information.

#### Field mapping

Hightouch lets you sync object fields via [field mapping](https://docs.hightouch.com/syncs/mapping-data.md).
You can map data from any of your model columns to the default fields for each object.
Ensure your model's columns have the same data types as the fields you want to sync to.

## Tips and troubleshooting

To see the exact API requests and responses from each sync run, use the [live debugger](https://docs.hightouch.com/syncs/debugger.md). To get notified by Slack, PagerDuty, SMS, or email when a sync fails, set up [sync alerts](https://docs.hightouch.com/syncs/alerting.md). If you run into an issue this page doesn't cover, [contact support](#pylon-chat).
