> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hightouch.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Adobe Experience Platform

> Deliver personalized experiences at scale requires a centralized and connected data foundation with the Adobe Experience Platform.

## Supported syncing

| Type | Description | Supported Sync Modes | API Reference |
| - | - | - | - |
| **Datasets** | Sync data from any source to dataset records | Upsert, Insert | [Datasets docs](https://developer.adobe.com/experience-platform-apis/references/batch-ingestion/#operation/createBatch) |
| **Adobe Journey Optimizer campaign trigger** | Trigger campaigns in Adobe Journey Optimizer | -- | [Campaign trigger docs](https://experienceleague.adobe.com/en/docs/journey-optimizer/using/campaigns/api-triggered-campaigns/api-triggered-campaigns) |

For more information about sync modes, refer to the [sync modes](https://docs.hightouch.com/syncs/types-and-modes.md#sync-modes) docs.

## Connect to Adobe Experience Platform

Go to the [**Destinations** overview page](https://app.hightouch.com/destinations?from=docs) and click the **Add destination** button. Select **Adobe Experience Platform** and click **Continue**. You can then authenticate Hightouch to **Adobe Experience Platform**.

Enter the following fields into Hightouch:

* **Organization ID**
* **Sandbox name**
* **Client ID**
* **Client secret**

For more information on how to obtain these values, refer to [Adobe's docs](https://experienceleague.adobe.com/en/docs/experience-platform/landing/platform-apis/api-authentication).

## Sync configuration

Once you've set up your Adobe Experience Platform destination and have a [model](https://docs.hightouch.com/getting-started/concepts.md#models) to pull data from, you can set up your sync configuration to begin syncing data. Go to the [**Syncs** overview page](https://app.hightouch.com/syncs?from=docs) and click the **Add sync** button to begin. Then, select the relevant model and the Adobe Experience Platform destination you want to sync to.

### Syncing datasets

Sync data from any source to dataset records. Upsert mode is only available if your dataset has unified profile and upsert enabled. Refer to [Adobe's docs](https://experienceleague.adobe.com/en/docs/experience-platform/catalog/datasets/enable-upsert) to enable these features.

#### Record matching

You can match rows from your model to datasets in Adobe Experience Platform on any column in your model and any field in Adobe Experience Platform. Ensure the data types of the model column and Adobe Experience Platform field you select match.
Refer to the [record matching docs](https://docs.hightouch.com/syncs/record-matching.md) for more information.

> [!NOTE]
>
> In **Insert** mode, Adobe Experience Platform automatically generates an
> identifier for every new record synced, so there is no need to match an
> existing record.

#### Field mapping

Hightouch lets you sync dataset fields via [field mapping](https://docs.hightouch.com/syncs/mapping-data.md).
You can map data from any of your model columns to the fields defined in the schema of your dataset.
Ensure your model's columns have the same data types as the fields you want to sync to.

### Trigger campaigns via Adobe Journey Optimizer

Trigger push, sms, or emails to your Adobe Journey Optimizer campaigns.

#### Campaign ID

Enter the ID of the campaign you want to trigger. Each sync can trigger sends to a single campaign.

#### Field mapping

You must specify which AEP profile namespace (e.g. `email`) you want to use to map your recipients in AEP and map the
`userId` to your source column to identify that namespace. You may also include other user attributes in the `profile` field.

You can add dynamic content to your campaign through the `context` field.
The `context` field is an object of property-value pairs (e.g. `{ "subject": "Subject line" }`).

> [!NOTE]
>
> To use dynamic content in your campaign properly, you need to set up the
> template to reference the context object in Adobe Journey Optimizer. Refer to
> this
> [tutorial](https://experienceleague.adobe.com/en/docs/journey-optimizer-learn/tutorials/create-campaigns/api-triggered-campaigns)
> on how to do so.

## Tips and troubleshooting

To see the exact API requests and responses from each sync run, use the [live debugger](https://docs.hightouch.com/syncs/debugger.md). To get notified by Slack, PagerDuty, SMS, or email when a sync fails, set up [sync alerts](https://docs.hightouch.com/syncs/alerting.md). If you run into an issue this page doesn't cover, [contact support](#pylon-chat).