> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hightouch.com/llms.txt
> Use this file to discover all available pages before exploring further.

# ActiveCampaign

> Enrich customer experiences by using ActiveCampaign's automation platform with rich customer and product data

## Supported syncing

| Type | Description | Supported Sync Modes |
| - | - | - |
| **Contacts** | Sync data from any source to Contacts in ActiveCampaign | Upsert |

For more information about sync modes, refer to the [sync modes](https://docs.hightouch.com/syncs/types-and-modes.md#sync-modes) docs.

## Connect to ActiveCampaign

Go to the [**Destinations** overview page](https://app.hightouch.com/destinations?from=docs) and click the **Add destination** button. Select **ActiveCampaign** and click **Continue**. You can then authenticate Hightouch to **ActiveCampaign** by entering the following required fields into Hightouch:

* **API URL**
* **API Key**

You can find them in ActiveCampain under **Settings** > **Developer** under **API Access**.

![Active Campaign API URL and Key](https://mintcdn.com/hightouch-3c037897/L_vQfA0JQEpeGUUo/images/destinations/destination-activecampaign-api-access.png?fit=max\&auto=format\&n=L_vQfA0JQEpeGUUo\&q=85\&s=8abef715872ae2757b2ea275f4b9fb1f)

You can find more information about these credentials in the [ActiveCampaign docs](https://help.activecampaign.com/hc/en-us/articles/207317590-Getting-started-with-the-API#what-is-an-api--0-1).

## Sync configuration

Once you've set up your ActiveCampaign destination and have a [model](https://docs.hightouch.com/getting-started/concepts.md#models) to pull data from, you can set up your sync configuration to begin syncing data. Go to the [**Syncs** overview page](https://app.hightouch.com/syncs?from=docs) and click the **Add sync** button to begin. Then, select the relevant model and the ActiveCampaign destination you want to sync to.

### Syncing contacts

This integration only supports the **Upsert** mode. In this mode, Hightouch inserts new contacts into ActiveCampaign and keeps all user attributes up-to-date.

#### Record matching

To match rows from your model to records in ActiveCampaign, you need to select the model column that contains values that match the **ActiveCampaign Email** field.

#### Field mapping

You can map data from any of your model columns to native and custom fields in ActiveCampaign. Ensure the data type of your model column matches the data type of the field you want to sync to.

## Tips and troubleshooting

To see the exact API requests and responses from each sync run, use the [live debugger](https://docs.hightouch.com/syncs/debugger.md). To get notified by Slack, PagerDuty, SMS, or email when a sync fails, set up [sync alerts](https://docs.hightouch.com/syncs/alerting.md). If you run into an issue this page doesn't cover, [contact support](#pylon-chat).